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Sales Order + Inventory App (Retail / Food Business)

Power Apps Case Studies

  • Industry: Quick service restaurant / retail chain
  • Solution: Orders, stock, and vendor purchases were tracked manually. Stock-outs happened often; daily sales reporting was delayed.
  • Solution (Power Apps): Built a Sales + Inventory management app for store managers.

Key features:

  1. Create orders and track status (Pending → Prepared → Delivered)
  2. Live stock count + low-stock alerts
  3. Purchase request to vendors
  4. Daily sales summary + expense entry
  5. Role-based access (Cashier, Manager, Admin)

Tech used:

  1. Power Apps
  2. Dataverse / SharePoint
  3. Power Automate (alerts + approvals)
  4. Power BI (Sales & margin reporting)

Impact (typical outcomes):

  1. Reduced stock-outs with auto alerts
  2. Cleaner daily closing process
  3. Better control over wastage + purchase planning

CASE STUDY 02

Employee Onboarding & Asset Tracking (Corporate / IT)

Client type: Mid-size enterprise
 Problem: HR onboarding used emails and spreadsheets. Asset assignment wasn’t tracked; approvals were inconsistent.

Solution (Power Apps): Built an Onboarding + Asset issuance app.

Key features:

  1. New hire checklist (HR, IT, Admin)
  2. Approvals for laptop/software access
  3. Asset assignment with serial numbers
  4. Automated email notifications and reminders
  5. Audit log for compliance

Tech used:

  1. Power Apps + Dataverse
  2. Power Automate (approvals)
  3. Microsoft Teams notifications
  4. Power BI for onboarding SLA tracking

Impact (typical outcomes):

  1. Faster onboarding cycle time
  2. Reduced missing assets
  3. Standardized approvals and compliance trail

CASE STUDY 03

Customer Complaint & Service Ticketing (Manufacturing / Services)

Client type: Manufacturing / service operations
 Problem: Customer complaints were tracked in calls and emails. No SLA, no ownership, and no visibility.

Solution (Power Apps): Built a ticketing + SLA tracking app.

Key features:

  1. Ticket creation from mobile/web
  2. SLA timers, escalation rules
  3. Assign to technician/team
  4. Attach photos/documents
  5. Customer feedback capture after resolution

Tech used:

  1. Power Apps
  2. Dataverse
  3. Power Automate (escalations)
  4. Power BI (SLA, resolution time, backlog)

Impact (typical outcomes):

  1. Improved SLA compliance
  2. Reduced repeat complaints
  3. Better accountability and reporting
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